Thank you for choosing Advocate Valuation ("we," "our," or "us"). We value your business and aim to provide you with high-quality services. This Refund Policy outlines our guidelines for requesting refunds for services that have been rendered, including instances where a cancellation fee may apply.
Service Cancellation
Service CancellationIf you decide to cancel a service after it has been scheduled or started, a cancellation fee may apply. The cancellation fee is designed to cover costs associated with the scheduling, preparation, and potential loss of other opportunities due to the reserved time.
Refund Eligibility
Refund eligibility for services rendered will be considered under the following circumstances:
- Cancellation Before Service Initiation: If you cancel a service before it has been initiated, you may be eligible for a full or partial refund, minus any applicable cancellation fee.
- Cancellation During Service: If you choose to cancel a service after it has started, a cancellation fee will apply. Refund eligibility, excluding the cancellation fee, will be determined on a case-by-case basis, taking into account the work already completed.
Cancellation Fee
The cancellation fee varies depending on the nature of the service and the timing of the cancellation. The fee will be deducted from the eligible refund amount, if applicable.
How to Request a Refund
To request a refund for a service, please contact our customer support team at (888) 606-8001. Please provide your order number, a description of the service, the reason for cancellation, and any relevant details. We will review your request and provide you with information about the eligible refund amount.
Refund Processing Time
Refunds will be processed within three business days of approval. The refund will be issued using the original payment method used for the purchase, minus any applicable cancellation fees.
Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at (888) 606-8001.
By using our services, you acknowledge and agree to the terms of this Refund Policy. This policy is subject to change, and the most current version will be posted on our website.